Digital Security & Privacy

These terms and conditions are applied by:

- Trital Safety B.V.
- Zeeland Supply Industrial Stores B.V.
- All Safety Supply B.V.
(hereinafter referred to as “All Safety”)

Your safety is our top priority in everything we do—from personal protective equipment to your personal data. You share this information with us in various ways, and it is required when you place an order with us or purchase an additional service. We understand that you would like to know exactly what we use your personal data for. 

In this privacy statement, we explain what personal data we collect and use, and for what purpose. If you still have questions after reading this, please let us know through our customer service.

Privacy Statement

When processing your personal data, we comply with the requirements set forth by privacy law. This means, among other things, that we:

• Clearly state the purposes for which we process personal data. We do this, among other ways, through this privacy statement;
• Limit our collection of personal data to only the data necessary for the specified purposes;
• Take appropriate security measures to protect your personal data and require the same of third parties that process personal data on our behalf;
• First ask for your explicit consent to process your personal data in cases where your consent is required;
• Respect your right to access, correct, or delete your personal data upon your request.

Use of Personal Data

When you use our website, you provide us with information. This may include personal data. We process your personal data based on contractual agreements between you and All Safety because, for example, you order products or additional services through our website, store, or one of our sales teams. This data is necessary to correctly fulfill your order—from order placement to delivery and billing.

In addition, we may use your data based on “legitimate interest.” This means that we want to provide all our customers with the best possible, personalized service. This applies to:

• Contacting our customer service
• Creating, securing, and managing a web store account
• Reminders regarding periodic inspections
• Sending functional emails, such as order confirmations, shipping updates, or error messages
• Anonymized analyses to improve our website and services

For other processing activities, we use your data only if you have given your consent. This applies to:

• Receiving newsletters
• Participation in promotional campaigns
• Personalized offers

You can withdraw your consent for these purposes at any time.

Additionally, you can create an account on our website to view your past orders. Here you’ll find your first and last name, as well as your billing and shipping addresses, email address, and order numbers. 

If you contact us with questions, complaints, or compliments via the contact form, we ask that you provide your contact information. This allows us to get in touch with you. 

We keep your information secure

To ensure your order goes as smoothly as possible, we do need some information from you first. We store the information you provide in a secure database that can only be accessed by those who truly need it to ensure our services run smoothly. This includes our own staff, IT service providers, delivery partners, and, of course, you. Because your information belongs to you. More importantly, we will not share or sell your information to third parties unless we are legally required to do so.

Third-Party Websites

This privacy statement does not apply to third-party websites linked to this website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

Changes to Our Privacy Policy

We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly so that you are aware of any changes.

Your Data Belongs to You

Would you like to know exactly what personal data we have about you? Feel free to request an overview from us. You may also ask us to:

• Update
• To delete
• Transfer to someone else.

Send your request to our customer service team, and we’ll take care of it for you.

How long do we retain your data?

We do not retain or use your personal data for longer than is necessary for the purpose for which it was collected. In some cases, we are legally required to retain data for a longer period:

• Invoices and financial records
  (such as name, address, products ordered, and VAT information):
  We retain this data for 7 years, in accordance with the tax retention requirement (Article 52 of the General Tax Act).
• Contracts and order details
  that form part of a (clothing) contract or service:
  We retain these for a maximum of 5 years after delivery, based on the civil statute of limitations (Article 3:307 of the Dutch Civil Code).
  
  

We retain other data—such as your online store account, login credentials, interactions with our customer service, or product preferences—only for as long as necessary to provide our services. After that, this data is deleted or anonymized.

We may continue to use anonymized data for internal analyses and reports, for example, to improve the ordering process or gain insight into product preferences. This data can no longer be traced back to you personally.

Do you have any questions?

Do you have questions about your data and the protection of your privacy? Please contact our customer service. 

If you are dissatisfied with how All Safety handles your privacy, you may contact the privacy authority.